A backup fails with the error 'Could not initialise COM library'.
Error: Backup failed: Could not initialise COM library (0x80070583; for more information
please check the Windows event log for related events)
The workaround for this is to change the Redstor Pro ESE service user to a domain administrator. To do this:
- Stop the Redstor Pro ESE service.
- Right click the service and go to Properties.
- Open the Log On tab.
- Change the service user from Local System account to a domain administrator.
- Restart the service.
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