1446 - RedApp error: "Failed to invite users"

Symptom

On attempting to invite a new user to the RedApp, the following error is seen: 

Cause

This error presents if no identity provider has been selected for the relevant company.

Solution

You can select which identity providers a company can use for single sign-on by going to their company profile. 

1. Locate the relevant company, expand its menu to the right and go to Company profile.

2. Go to the Sign-on tab. Enable at least one identity provider for this company to use, then click Save changes at the top right.

You can now reissue the invitation to the user.