If you need to revoke Redstor's access to your cloud application data as part of the offboarding process, please follow the steps below for the relevant application.
How to remove permissions for Microsoft 365
1. Log into the Azure Portal with a global admin account.
2. Open Azure Active Directory.
3. Under Manage, click on Enterprise applications.
4. Search for the relevant applications (their names will begin with "Redstor Cloud to Cloud"). There will be one or more results depending on when you started using Redstor's cloud services, and which services you used.
5. You will need to repeat the next step for each application: Open the application, then under Manage, click on Properties. Click Delete to remove Redstor's access to this application.
Note: If you remove access to an application while you still have a backup set of it on the RedApp, all backups of that set will fail.
It is also possible to remove these permissions using PowerShell:
- Connect to Azure AD PowerShell:
Connect-AzureAD
- Get the list of enterprise applications in your tenant:
Get-AzureADServicePrincipal
- Record the object ID for each application to be deleted (the names start with "Redstor Cloud to Cloud")
- Delete the enterprise application:
Remove-AzureADServicePrincipal $ObjectId '12345678-90ab-cdef-1234-567890abcdef'
How to remove permissions for Google Workspace
1. Log into the Google Cloud console.
2. Go to Apps > Google Workspace Marketplace apps > App list.
3. Open Redstor Cloud Backup and click on Uninstall App.
How to remove permissions for QuickBooks
The information below is from this article in the QuickBooks knowledge base.
If you're the user that connected the app
QuickBooks Online:
- From the left menu, select Apps then My Apps (quick link).
- Select the Action ▼ dropdown menu, then Disconnect.
Note: If you can't find Disconnect in the menu, select Settings, then locate the Disconnect button on the settings page. - Complete the short questionnaire.
- Select Confirm Disconnect to remove the app from your company profile.
QuickBooks Online Accountant:
- From the left menu, select Apps then Firm apps.
- Select the Action ▼ dropdown menu, then Disconnect. Note: If you can't find Disconnect in the menu, select Settings, then locate the Disconnect button on the settings page. Complete the short questionnaire.
- Select Disconnect to remove the app from your company file.
If you're not the user that connected the app
Only QuickBooks Online Admin users can connect and manage apps for their company or firm. However, for QuickBooks Online Accountant Firms, only Firm owners can connect and manage apps for a client.
To change the Admin of the app connection:
- From the left menu, select Apps.
- Search for the app you're interested in.
- Select the app, then Get app now.
- Review the Authorization page and select Connect.
- Review the message details and select Switch Admin.
- Adjust the settings as necessary.
- Make sure the app is now associated with your user ID.
- After you switch admin, you can now disconnect the app using the same steps.
How to remove permissions for Xero
1. Log into Xero with an Advisor or Standard user role.
2. Open Organisation settings (quick link).
3. Under General, click on Connected Apps.
4. Disconnect the application Redstor Cloud Backup.
How to remove permissions for Salesforce
The information below is from this article in the Salesforce knowledge base.
The following user permissions are required to install and uninstall connected apps:
Customize Application AND either Modify All Data OR Manage Connected Apps
How to block Redstor's access to Salesforce:
- From Setup, in the Quick Find box, enter OAuth, and then select Connected Apps OAuth Usage.
- Find Redstor in the list.
- To make the Redstor app inaccessible to your users, click Block. Blocking an app ends all current user sessions and prevents future sessions until you click Unblock.
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