For security purposes, your RedApp account is locked after three login attempts with invalid credentials.
After the first and second incorrect attempt, you will see this warning:
After the third incorrect attempt, you will see this error:
You will need to wait 30 minutes before trying again.
If you are still unable to log in, retry in incognito mode in your browser to rule out the cache/cookies as the cause of the problem. If this does not resolve the issue, you will need to contact your MSP for assistance.