Essential information

Always remember the four rules below to ensure your data is protected at all times:

1. Without an encryption key, your backup is useless

Your encryption key is your only means of recovering your data. We cannot emphasise it enough: if you lose this key, Redstor cannot replace it. However, there is a simple and reliable way to ensure your key stays safe. Redstor's Group Certificates store keys automatically and securely, similar to a password vault. Read more here.

2. Without testing, your disaster recovery plan is just theory

Familiarise yourself with the various types of InstantData recovery. Make sure you know how to recover your cloud services. Find disaster scenario testing suggestions here and here, or get in touch so we can help you test your resilience against data loss.

3. You can always contact Redstor's support team

There are multiple ways to get in touch with us. Be sure to provide us with the correct information so that we can assist you more efficiently.

4. Redstor can also protect your cloud services

In addition to machines and servers, Redstor can also help you back up your enterprise software. Through our intuitive web app (which you can access with your Console user credentials), we protect a wide range of popular business applications including Microsoft 365, Google Workspace, Azure Kubernetes Services, Xero and Salesforce. Read more here.