The Redstor data management platform requires a number of maintenance windows for updates - service interruption to the specified components may be experienced during these times.
Please note that the Redstor client software and services are designed to resume in the event of an interuption, meaning that user action is unlikely to be required.
The following table details the maintenance windows - please note that maintenance windows may not be utilised if an upgrade or update is not required at the time.
In the event that an urgent update is required outside of the schedule maintenance windows, a notification will be sent to customers.
| Country / Region | Update Type | Frequency | Time Slot | Time Slot Local Time |
|---|---|---|---|---|
| UK and Europe |
Storage Server Windows OS Updates |
Rolling from second Tuesday of the month. |
11:00 - 1300 UTC (UTC+1 during British Summertime) |
11:00 - 1300 GMT (GMT +1 during British Summertime) |
| UK and Europe |
Mirror Server Windows OS Updates |
Rolling from second Tuesday of the month. |
10:00 - 1200 UTC (UTC+1 during British Summertime) |
10:00 - 1200 GMT (GMT +1 during British Summertime) |
| UK and Europe | Storage and Mirror Server software upgrades | Every Tuesday | 09:30 - 15:30 UTC (UTC+1 during British Summertime) | 09:30 - 15:30 GMT (GMT+1 during British Summertime) |
| South Africa | Storage Server Windows OS Updates | Rolling from second Tuesday of the month.* | 11:00 - 1300 UTC | 13:00 - 1500 SAST |
| South Africa | Mirror Server Windows OS Updates | Rolling from second Tuesday of the month.* |
10:00 - 1200 UTC
|
12:00 - 1400 SAST |
| South Africa | Storage and Mirror Server software upgrades | Every Tuesday | 07:30 - 13:30 UTC | 09:30 - 15:30 SAST (GMT+2) |
| North America | Storage Server Windows OS Updates | Rolling from second Tuesday of the month. | 17:00 - 19:00 UTC | 11:00 - 1300 CST (GMT-6) |
| North America | Mirror Server Windows OS Updates | Rolling from second Tuesday of the month. | 18:00 - 20:00 UTC | 10:00 - 1200 CST (GMT-6) |
| North America | Storage and Mirror Server software upgrades | Every Tuesday |
14:30 - 20:30 UTC (UTC+1 during British Summertime)
|
08:30 - 14:30 CST (GMT-6) (GMT-5 during British Summertime)** |
| Asia Pacific | Storage Server Windows OS Updates | Rolling from second Tuesday of the month. | 21:00 - 23:00 UTC | 11:00 - 1300 AEST (GMT+10) |
| Asia Pacific | Mirror Server Windows OS Updates | Rolling from second Tuesday of the month. | 20:00 - 2200 UTC | 10:00 - 1200 AEST (GMT+10) |
| Asia Pacific | Storage Server software upgrades | Every Tuesday (UK time) | 20:00 - 02:00 UTC (UTC+1 during British Summertime) | 06:00 - 12:00 AEST GMT+10 (GMT+11 during British Summertime) |
* Updates to Storage Pool "IS" deployed from the Monday before the second Tuesday of the Month.
** The start and end of US/UK Daylight Savings Time can differ by approximately 2 weeks, so times may vary slightly during this period.
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