Limitations of FSR to Azure
- FSR to Azure currently only applies to accounts backed up with ESE using Full System Backup. This functionality does not apply to Azure VM Pro.
- FSR to Azure does not work with local copy.
- FSR to Azure can be slow due to the read and write speeds of the disks used by Microsoft by default.
- VM limitations:
- Boot disk has a maximum size of 2TB
- Data disks have maximum size of 32TB
- For limitations specific to FSR to Azure on Linux, see Article 1281.
Troubleshooting
If you are experiencing problems with Full System Recovery to Azure, check the requirements and instructions in Article 1224 first.
If a VM does not appear to have booted successfully, a good starting place to find out exactly what state the VM is in is Azure Boot Diagnostics.
Because the data is being restored directly into an Azure VM, many of the log messages will only be available within that VM. In order to get to them, you can export the "Configuration Disk" (which normally ends with "VHD0") from the VM. On that disk will be the FSR agent used to perform the restore, as well as the log files from the restore.
You can also check the InstantData logs at C:\Users\(your username)\AppData\Roaming\Redstor Backup Pro\InstantData\Logs
Configuration issues
- If you get an error "[Client] does not have authorization to perform action", the issue is most likely related to roles. Click here for steps to resolve.
- If you get an error "An existing connection was forcibly closed by the remote host", the issue may be IP address whitelisting. Click here for steps to resolve.
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