Before you can do can recover to Azure, you will need an Azure Mobility licence. Read more here.
To recover a machine, you will need to have done at least one Full System Backup (FSB) of the machine.
- If you are using the RedApp, follow these steps to deploy an agent for the machine you want to back up. Ensure that Full System Backup is switched on. Run a backup as soon as the agent has been installed.
- If you already have a desktop ESE Agent on the machine, switch on Full System Backup above the file explorer, then click Backup.
Note: When enabling FSB on an Azure Virtual Machine with a temporary disk, we recommend excluding the temporary disk from the backup selection. Read more here.
- An Azure account with access to an Azure subscription (the user is required to authenticate with credentials that have permission to create resources in this subscription)
- A resource group for the virtual machine to recover into
- A storage account in the subscription - this is needed for the following purposes:
- As a target for uploading the recovery agent and for configuration into Azure. The resulting blob is then converted into a Managed Disk, which is used for starting the recovery.
- As temporary storage for the WinPE bootstrapper image. This is because we need to copy the image into the correct Azure region before we can convert it into a Managed Disk.
- We also use the Storage Account's Azure region and resource group for creating the new VM.
- A virtual network for the machine to run on (which can connect to the internet), and a virtual network subnet - these are needed to connect out to the Storage Platform during the recovery, and for virtual machine connectivity when the recovery is completed
How to recover to Azure from the RedApp
Watch our video or follow the steps below.
- Go to the Machines section in the sidebar.
- Drill down to the machine you want to recover.
- On the machine's main page, click on the menu icon and go to Recover > Recover full system.
- Provide the encryption key for the account and click Next.
- Select the backup you want to recover from the drop-down menu. Click Next to continue, or open Advanced settings to configure the disk volumes first.
Note: Tick Disable backup service if the original machine is still running an active backup account.
- If desired, configure the disk volume sizes and selection. Click Next.
- To allow the recovery to proceed, sign into your Microsoft Azure account and accept the permissions.
Note: If you get a warning "This app may be risky", follow the workaround steps here.
- Provide the specifications for the virtual machine that will be created, then click Next.
Note: If you see an error "This field must be a valid DNS name” when entering the storage container name, this is because the container name must be lower case or number characters only (e.g. “test1”, not “Test1” or “test 1”).
- Confirm the VM details and click Recover.
- Your recovery will now be queued. You can monitor the progress of your recovery from the machine's main page.
- When the recovery completes, the newly created virtual machine will be stopped. Restart it from the Azure portal to access your data.
Post-recovery Windows RDP
Because of the number of ways of configuring connectivity to a recovered VM, the VM will initially only be assigned a private IP. Note that this only applies to Windows machines. There are two options if you want to RDP to the recovered machine:
- Assign a public IP to the VM: https://docs.microsoft.com/en-us/azure/virtual-network/associate-public-ip-address-vm
- Create a VPN into Azure in order to access the VM: https://docs.microsoft.com/en-us/azure/vpn-gateway/create-routebased-vpn-gateway-portal