When clicking OK within a tab in the Options dialog box in the ESE Agent, the error message “500 Server Error” is presented.
The service.log file shows the following error message:
2019-01-04 14:34:20,189 ERROR  RestErrorHandler - displayName must not be empty
java.lang.IllegalArgumentException: displayName must not be empty
To resolve this issue, you need to apply a displayName to the Redstor ESE backup service. To do this:
- Stop the backup service.
- Edit the service.properties file as an administrator.
- Complete the line service.displayname (add the line if it does not exist yet), for example:
service.displayname=Redstor Backup Pro ESE
- Save the service.properties file.
- Restart the backup service.
Note: If the issue persists or the 500 Server Error occurs with a different message in the service log, please log a ticket with the Redstor support team by clicking on Support in the bottom right corner of this page.
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