One of the ways in which you can use InstantData is to recover your files permanently. To read more about InstantData, see this overview.
To recover your files permanently:
1. Open the InstantData app
You’ll need to choose one of three methods of opening InstantData:
a. I have access to the Management Console /I am a backup administrator
Click the InstantData button to start the app.
Note: If the InstantData menu option or button is not available, see How to activate InstantData.
As a backup administrator, you can also share a link that will provide access to InstantData with someone who does not have Console access or is unable to determine their backup account or Storage Platform details. To share a link, right-click the name of the relevant account in the Console and go to InstantData > Share...
b. I have been sent an InstantData link by my backup administrator
Most of the settings will already be configured and you can start recovering files almost immediately.
c. I don’t have the Console or an InstantData link (for technical users)
InstantData can also be downloaded remotely by opening the appropriate web address for your Storage Platform/AccountServer.
To download, open either of these links in your web browser:
Note: The name of your AccountServer, as well as your backup account and backup group details can be found in Options > Backup account in your backup client.
2. Connect to the backup account
With the InstantData application window open, select Permanent File Recovery and connect the app to your backup account.
Connect the InstantData app to your backup account by entering your security credentials.
Note: The account details will already be entered if you’re running the app from the Console and won’t need to be changed.
3. Recover your files
A backup browser window will appear. To move the desired files to an appropriate location for use by other applications, simply drag and drop them, or use right-click > Copy (or CTRL+C) and paste.
The files can be used immediately, regardless of their size. The restoring of files will continue in the background.
How to know when a file has been restored completely:
- A confirmation will appear in the system tray once a file has been restored completely.
- There is also a progress bar at the bottom of the InstantData backup browser.
- If you missed the system tray notification, click the History link in the InstantData backup browser window to see a full list of files that have been restored.
4. After restoring files permanently
Ensure that all your files have been restored completely, then right-click the InstantData system tray icon and click Exit. The InstantData icon will disappear from the system tray.
Note: All changes made to files restored from the InstantData backup browser will remain after the InstantData app has disconnected from the backup account. This differs from Temporary File Access, where file changes are not kept by default.