1159 - How to manage your OneDrive backups – Redstor

Backup and recovery of OneDrive form part of our Microsoft 365 service offering. For more on what functionality we support, click here.

Note: To use the service, you need to be both a Redstor collection administrator, and a Microsoft 365 global administrator for your tenant organisation.

Use the guide below to manage your OneDrive backups.

How to add a backup set

How to modify a backup set

How to configure the backup schedule for a backup set

How to recover a backup set

How to delete a backup set

How to change a backup set's name

How to add a backup set

1. Log into the RedApp.

2. To add a new backup set, go to Microsoft 365 in the sidebar on the left.

3. Click Add at the top right.

4. Select OneDrive and click Next.

5. You will now need to sign into Microsoft 365 and provide Redstor with permission to access your data. Click Accept.

Note: If you encounter an "Access denied" error, click here.

6. You can now make your backup selection based on your organisational structure.

Note: If you are looking to switch from user-based to group-based backup selection, click here.

For group-based backup selection:

Select Groups and click Next.

By default, all groups will be selected for backup. To retain this selection and proceed, click Add.

You can deselect the groups you do not wish to back up, or deselect all and select only the groups you want to back up. Note that it may take a few moments for all groups to load.

You can also drill down into groups to select specific subgroups for backup.

Once you are satisfied with your selection, click Add to proceed.

For user-based backup selection:

Select Users and click Next.

By default, all users will be selected for backup. To retain this selection and proceed, click Add. You can also enable Include new accounts added to ensure that future additions to this tenant are automatically added to the backup selection.

You can deselect the users you do not wish to back up, or deselect all and select only the users you want to back up. Note that it may take a few moments for all users to load. Once you are satisfied with your selection, click Add to proceed.

7. You will now see the home page for your new backup set, and its name will appear in the sidebar. To queue a backup immediately, expand the menu and select Backup.

Note: Version history will not be backed up.

You can then monitor the progress of your backup at the top of the home page or under Notifications > Tasks.

You will receive a message under Notifications > Recent when the backup completes.

To see a complete history of your notifications and tasks, click See all.

You can also view an audit trail of all activities and which users performed them by clicking on the icon at the top right.

You can customise which columns you see on the backup set home page by going to Customise display.

8. To make changes to this backup set, go to Backup selection > Edit.

Make your changes and click Save, or click Backup to back up your new selection immediately.

Note: Version history will not be backed up.

How to modify a backup set

1. On the home page for the relevant backup set, click on Backup selection > Edit.

2. Select/deselect the groups/users you want to add/remove and click Save. (You can also use the Search field to find a specific group/user.) Click Save to save your changes or Backup to back up the new selection immediately. To discard your changes, click Cancel.

Note: If you are looking to switch from user-based to group-based backup selection, click here.

3. The number of groups/users selected will show under Backup selection on the backup set's home page.

How to configure the backup schedule for a backup set

1. On the home page for the relevant backup set, click on Backup schedule > Edit.

2. Set your preferences and click on the check mark.

How to recover a backup set

1. On the home page for the relevant backup set, locate the account you wish to recover. Expand the menu and select Recover.

You can also select multiple accounts to recover.

To recover an individual item from an account, expand its menu and select Open.

Then drill down and make your selection. Click Recover when you are ready.

You can also select a specific backup date to recover, and then select All to recover everything from that backup.

Use the Search field to find a specific item to recover.

2. When recovering, you can choose between the following options:

Overwrite recovers the account's data to its original location, overwriting whatever is present there. Watch our video here.
New folder recovers the account's data to a new folder named Redstor Restores. Within this folder will be a folder with the selected backup date's timestamp as its name. This is where the data will be recovered.
Recover using InstantData generates a shareable link that can be used to recover the account's data with these steps. Watch our video here.