If a Redstor technical consultant invites you to a remote support session, do the following:
- Download and run the Redstor Quick Support TeamViewer agent:
Quick Support (auto-detect OS): https://get.teamviewer.com/redstor
- Give your consultant your remote ID via your open ticket.
If you encounter any problems or have questions, contact your consultant via your open ticket.
Note: For assistance in controlling Mac with TeamViewer, see this guide.