1517 - Microsoft 365 retention policies

Partners who signed up to Redstor after 15 January 2024 have the ability to customise their Microsoft 365 backup retention policies from the RedApp. User permissions can be set so that only specific users are able to edit policies.

A partner's policies can be viewed, added to, and modified by going to All Policies in the sidebar. 

You can specify how long to retain data for each of the Microsoft 365 services, as well as how many daily and monthly backups you wish to keep.

To add a new policy, click Add Policy at the top right.

These policies adhere to a roll-up logic through which backups are retained for a specified period. The default setting is seven years for customers on our new pricing plan, but you can customise this to your operational needs, including unlimited retention. The roll-up logic entails keeping all backups (including multiple daily backups) for seven days, daily roll-ups for two months, and monthly roll-ups based on the specified settings.

• If you have set up a single daily backup, two months' worth of daily backups will mean around 60 backups are kept, depending on the months. 
• If you have set up a single weekly backup, two months' worth of backups will usually mean 8 backups are kept, depending on the months.

By default, a policy applies to both active and inactive accounts. However, you have the option to set different policies for active and inactive accounts. For example, you can set inactive accounts and their data to be deleted when the specified retention period lapses.

Each policy can be set to apply to specific customers, with the option to automatically apply to new customers.