If, for some reason, a backup snapshot from an ESE agent cannot be imported on the Storage Platform, the disabled account can be enabled manually as a workaround.
To enable the account:
- Open the Storage Platform Console.
- In the Account Management view, nagivate to the relevant account.
- Right-click the account name and click Disable.
- Right-click the account name again and click Enable.
The account will be enabled.
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