Service Status
- 2024-10-21 | Change to IP addresses for EU Storage Region
- Redstor Data Management Platform Maintenance Windows
- 2024-11-19 | Redstor internal systems upgrade
- 2024-10-09 | Operational disruption due to severe weather (USA) | Concluded
- 2024-10-07 | Operational disruption due to storm 'Milton' (USA) | Concluded
- 2024-09-25 | Unplanned maintenance – UKDC1 | Resolved
- 2024-09-24 | Planned maintenance – UKDC1 | Resolved
- 2024-08-05 | UK storage IP ranges extended
- 2024-06-26 | ESE backup failures - EMEA, UK | Resolved
- 2024-06-04 | Access to Storage Platform via Console and SE/DL authentication - Resolved.
- 2024-04-19 | Planned maintenance – USDC1 | RESOLVED
- 2024-04-09 | M365 / Azure VM Backups Impacted - Resolved
- 2024-03-14 | Microsoft Issues impacting RedApp and Console users in South Africa | Resolved
- 2024-02-20 | Deploy ‘Machines’ fails with error (Resolved)
- 2024-02-24 | Ivanti vulnerability advisory | Patched
- 2024-01-19 | Delays in generating reports (RESOLVED)
- 2024-01-05 | Delay in event/task reporting (Resolved)
- 2023-12-07 | Connectivity Degradation to ZADC1 via NAPAfrica (RESOLVED)
- 2023-11-23 | ZADC1 connectivity degradation (RESOLVED)
- 2023-11-15 | InstantData IDT and FSR restore problems (RESOLVED)
- Service desk emails to Gmail delayed or contain empty information fields (Resolved)
- 2023-10-11 | Delays receiving reports/mails ( Resolved )
- 2023-10-05 | Group/Account admin tasks moving from Console to RedApp
- 2023-08-31 | Metadata search | Fix released
- 2023-08-30 | Cloud backups delayed | Fix released
- 2023/05/18 | Microsoft Single-Sign-On Unavailable for Support Portal
- 2023/03/29 | SIMS Discover backups fail after SIMS update (Resolved)
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