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Guides

Redstor lets you do data management your way. Use the search bar above for fast results, or browse the articles below to explore our features and capabilities.

  • 002 - How to enable debug logging in the ESE Agent
  • 003 - How to reconnect an ESE agent to a backup account
  • 005 - How to adjust memory allocation in ESE
  • 006 - How to change the service ports for the backup service
  • 007 - How to add files on a network share to a backup selection
  • 009 - How to request a Group Certificate
  • 010 - How to upload a Group Certificate
  • 011 - How to check a Group Certificate's expiry date
  • 012 - How to reactivate an expired Group Certificate
  • 013 - How to configure the ESE Agent's working folder
  • 1009 - ESE: How to send email notifications
  • 101 - How to install a Storage Platform
  • 1030 - How to connect to an ESE Agent remotely from the Console
  • 1041 - How to enable Windows Image Backup in ESE
  • 1055 - How to delete a mirrored Account from a MirrorServer
  • 1072 - How to configure a trusted certificate on the AccountServer/StorageServer
  • 1077 - How to enable automatic Storage Platform updates
  • 1078 - How to enable automatic Storage Platform Console updates
  • 108 - How to configure custom ports for the AccountServer and StorageServer
  • 1082 - How to export a backup snapshot in ESE
  • 1083 - How to import a backup snapshot
  • 1085 - How to override VSS selections
  • 1091 - How to activate the Search function
  • 1093 - How to move an Account from one Group to another
  • 1099 - How to add or delete a Collection
  • 1100 - How to add or delete a Group
  • 1101 - How to change the master password for the AccountServer, StorageServer(s) and MirrorServer(s)
  • 1103 - How to run an Integrity Check
  • 1104 - How to do a manual installation of a Slave AccountServer
  • 1105 - How to use Mirror Accounts
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  • Severity 1 helplines (24/7):
  • 01189 515 200 (UK)
  • +27 10 534 7691 (SA)
  • +1 833 584 2812 (US)
  • Email: support@redstor.com