Troubleshooting
Experiencing technical issues or errors? Use the search bar above to quickly get to the solution.
- 1180 - Files are not compressed when restoring NTFS
- 1183 - Full System Recovery does not work with VMware vSphere
- 1185 - Error when creating a snapshot backup of multiple SQL databases concurrently
- 1189 - ESE Options menu: 500 Server Error
- 1190 - Backing up NFS shares using Redstor Pro ESE
- 1198 - ESE looks blurry on high-resolution displays
- 1202 - Emergency support procedure
- 1203 - ESE: Error “Could not determine StorageServer from AccountServer”
- 1207 - Agent EL6 rpm does not install properly on CentOS 6.0, 6.1
- 1209 - InstantData error: "target file system is not supported"
- 1214 - No option to open InstantData from the Console when connecting to StorageServers through AccountServer
- 1220 - ESE: Files are skipped during OneDrive backups with error "The media is write protected"
- 1223 - Error: Target referenced by symlink is not selected for backup
- 1225 - System state backup presents warning "Unsupported feature detected"
- 1231 - Limitations of FSR
- 1248 - Missing entry error when TS Gateway system state writer is included on Windows Server 2019
- 1254 - InstantData service goes into retry loop
- 1256 - O365 accounts appear under OneDrive but not under Mail
- 1257 - Local copy backup fails with error "Backup failed: newPosition > limit"
- 312 - AccountServer service unable to start at install using MS SQL 2012
- 322 - AccountServer database backup fails due to timeout
- 339 - Error when calling the RestoreDatabase method on net.tcp://0.0.0.0:50148/sys/transfer
- 342 - WSB plugin: system state failure scenarios
- 344 - UnsatisfiedLinkError on Unix/Linux Data Management Agent
- 349 - Missing files or folders when doing a remote restore on Linux Agent
- 353 - SQL Server instance appears in Restore tab despite the database being deselected from backup
- 362 - Unable to start server
- 373 - Inclusion profiling does not work with quotation marks
- 378 - Unable to change other Collection Administrators' passwords
- 379 - Arithmetic overflow error when logging in with the Management Console