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Troubleshooting

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  • 1180 - Files are not compressed when restoring NTFS
  • 1185 - Error when creating a snapshot backup of multiple SQL databases concurrently
  • 1189 - ESE Options menu: 500 Server Error
  • 1190 - Backing up NFS shares using Redstor Pro ESE
  • 1198 - ESE looks blurry on high-resolution displays
  • 1202 - Support escalation procedure and emergency contacts
  • 1203 - ESE: Error “Could not determine StorageServer from AccountServer”
  • 1207 - Agent EL6 rpm does not install properly on CentOS 6.0, 6.1
  • 1209 - InstantData error: "target file system is not supported"
  • 1214 - No option to open InstantData from the Console when connecting to StorageServers through AccountServer
  • 1220 - ESE: Files are skipped during OneDrive backups with error "Cloud files are not supported"
  • 1223 - Warning: Target referenced by symlink is not selected for backup
  • 1225 - System state backup presents warning "Unsupported feature detected"
  • 1231 - Limitations of FSR
  • 1248 - Missing entry error when TS Gateway system state writer is included on Windows Server 2019
  • 1254 - InstantData service goes into retry loop
  • 1257 - Local copy backup fails with error "Backup failed: newPosition > limit"
  • 1261 - Console GUI is stuck off-screen
  • 1262 - SharePoint site names differ between web app and Storage Platform
  • 1263 - OData error: “Could not establish trust relationship”
  • 1268 - Backup fails because a5backup.properties file is not copied
  • 1272 - HSM is disabled when a MirrorServer is added as a failback target
  • 1275 - FSR to Azure error: "An existing connection was forcibly closed by the remote host"
  • 1280 - Errors when backing up many SQL databases on a single machine
  • 1284 - Warning shown if non-persistent paths are found in /etc/fstab
  • 1291 - FSR to Azure error: "[Client] does not have authorization to perform action"
  • 1297 - ESE: Backup fails if Exchange has been removed from server
  • 1298 - Warning: "Non Daemon Thread"
  • 1302 - SP Console closes and logs out Classic User when session expires
  • 1305 - Installing a StorageServer via command-line fails to add a firewall rule
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