Troubleshooting
Experiencing technical issues or errors? Use the search bar above to quickly get to the solution.
- 004 - VSS troubleshooting and common errors
- 008 - Antivirus exclusions
- 1019 - ESE: Cannot view file contents after restoring
- 1024 - How to manage account and group storage limits
- 1037 - ESE: Restores are cancelled unexpectedly
- 1044 - ESE: Backing up and restoring files on a network folder (UNC share)
- 1060 - System Volume Information and Windows deduplication
- 1067 - Error: Extended partitions are not supported for Full System Backups
- 1069 - How to skip files and folders based on their reparse points
- 1070 - How to enable open file detection in ESE
- 1084 - Cleanup options when WIB dump location uses excessive disk space
- 1086 - BITS writer offline and pending reboot prevent Full System Backup
- 1090 - Unable to move local copy to and from Samba shares
- 1095 - How to initiate a remote support session
- 1115 - Backup fails with "0x800423f0; writer inconsistent snapshot"
- 1127 - SP Console error: the underlying connection was closed
- 1134 - Error: Agent cannot open due to local port conflict
- 1149 - Linux ESE Agent fails to start if /tmp is mounted with noexec
- 1157 - Update checkboxes not shown in Manage Platform Updates report
- 1161 - ESE: Tray icon does not close after Agent update
- 1167 - System state restore fails on DFSR VSS writer
- 1172 - Error: Windows could not start the AccountServer service
- 1173 - How to put a StorageServer or MirrorServer in trace or debug mode
- 1176 - Error: "Could not map Credentials.store to model"
- 1177 - Padlock icon in ESE Agent
- 1180 - Files are not compressed when restoring NTFS
- 1185 - Error when creating a snapshot backup of multiple SQL databases concurrently
- 1189 - ESE Options menu: 500 Server Error
- 1190 - Backing up NFS shares using Redstor Pro ESE
- 1203 - ESE: Error “Could not determine StorageServer from AccountServer”