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Jolette Roodt

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  • 942 - ESE: Keeping local backup copies

    Overview Copies of your most recent backups can be kept on a local machine in addition to those saved on the Storage Platform. This facilitates faster restores than would typically be experienced w...

  • 1239 - Archiving Q&A

    General What is the relevance of last accessed time to Archiving? Archiving uses the last accessed time of a file to determine if it should be archived or not. However, in most installations the la...

  • 1244 - How to use the Support Bundle Tool

    Redstor's Support Bundle Tool for ESE assists you in troubleshooting a backup issue by automatically gathering the logs and settings files that will be useful in a support call. The tool then copie...

  • 1158 - Data verification

    While the Integrity Check feature is a reliable way of checking the integrity of your backup account on the StorageServer and MirrorServer, discovering that something is wrong while you're already ...

  • 100 - Software overview

    Welcome to Redstor! We're happy to have you on board. This page gives you a broad overview of our software offering - feel free to use it as a starting point for exploring our capabilities and feat...

  • 1143 - How to use profiling

    Profiling enables you to apply inclusions/exclusions configured on the Storage Platform to all Data Management Agents belonging to a particular Group. These settings take precedence over any settin...

  • 1140 - How to use filters in ESE

    Filters can be used to automate the inclusion or exclusion of specific file types. This is similar to Profiling on the Storage Platform Console, except that it only applies to the relevant Agent. P...

  • 1248 - Missing entry error when TS Gateway system state writer is included on Windows Server 2019

    Symptom When the TS Gateway system state writer (a part of the Remote Desktop Gateway) is included and there is no Files selection that includes the C:\ProgramData\Microsoft\Windows\Start Menu\Prog...

  • 1210 - How to set up an Identity Management System (IMS) from the Control Centre

    On the Control Centre home page, click on the gear (Settings) icon at the top right. Select your identity provider from the list on the left and continue based on your selection. Microsoft Azur...

  • 1233 - The Control Centre

    Our Control Centre is a powerful web dashboard that enables you to manage your data securely from anywhere. You can use it to check the status of your last backups, restores, and archives, or you c...