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Jolette Roodt

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Activity overview

Latest activity by Jolette Roodt
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    Jolette Roodt created an article,

    1379 - Google Workspace setup shows "Error: admin_policy_enforced"

    Symptom When setting up Google Workspace backups, the following presents: "Error 400: admin_policy_enforced".   Solution Manually install the RedApp from the Google Workspace Marketplace to the d...

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    Jolette Roodt created an article,

    v21.12 Release Notes: Cloud

    RedApp When a Kubernetes cluster installation fails because the cluster is already being protected by another user or environment, we now present a more detailed error notification to aid in troubl...

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    Jolette Roodt created an article,

    v21.12 Release Notes: Core

    Get the latest Redstor Pro installers from the Downloads section. Storage Platform   1. We have upgraded Full System Recovery to run on .NET 6. 2. When doing Full System Recovery to Hyper-V, you ...

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    Jolette Roodt created an article,

    Downloads: Redstor Pro v21.11

    Looking for rebranded installers? Please contact Support for a link to your organisation's secure custom downloads page. ESE Agent Legacy The Data Management Agent is installed on the machine ...

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    Jolette Roodt created an article,

    v21.11 Release Notes: Core

    Get the latest Redstor Pro installers from the Downloads section. Enterprise Server Edition   1. Previously, when a Capita database check failed, a warning was logged, but the backup still comple...

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    Jolette Roodt created an article,

    1374 - RedApp: AKS error "Agent unresponsive"

    Symptom If communication is temporarily lost between a Redstor Kubernetes Agent and the Redstor backend, an error "Agent unresponsive" presents.     Solution The issue may be caused by one of the...

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    Jolette Roodt created an article,

    v21.11 Release Notes: Cloud

    RedApp We now show a more detailed notification if an Azure Kubernetes installation fails because the cluster is already being protected. Resolved Issues Bug Description 40366 Should not be ab...

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    Jolette Roodt created an article,

    1373 - Console tenant users cannot log in after upgrading to Chrome 95

    Symptom Customers that make use of an Identity Management System (IMS) are unable to log into the Console using Chrome once their browser has auto-updated to the latest version (Chrome 95.04). This...

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    Jolette Roodt created an article,

    Downloads: Redstor Pro v21.10

    Looking for rebranded installers? Please contact Support for a link to your organisation's secure custom downloads page. ESE Agent Storage Platform Console Legacy The Data Management Agent is ...

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    Jolette Roodt created an article,

    v21.10 Release Notes: Cloud

    RedApp 1. We are pleased to announce that we are now listed on the Xero Marketplace. 2. We have made several enhancements to our customer and company dashboards, including: Improved overview cards...