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Adam Flood

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Latest activity by Adam Flood
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    Adam Flood commented,

    Hi Alan 1) No - these also use built in ciphers and will continue to function as normal. I will add this to the FAQ for clarification. 2) Notification has gone out this afternoon - cipher change as...

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    Adam Flood created an article,

    1358 - Redstor Platform Secure Ciphers - Support for Operating Systems

      The Redstor platform uses secure ciphers for TLS communications for data protection and management, and also for management purposes to ensure that customer data security is maintained. The exact...

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    Adam Flood created an article,

    Redstor Data Management Platform Maintenance Windows

    The Redstor data management platform requires a number of maintenance windows for updates - service interruption to the specified components may be experienced during these times. Please note that ...

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    Adam Flood created an article,

    1352 - Backup Interrupted by Storage Platform - 21.5 Hotfix 1

    Problem After the release of the 21.5 Storage Platform, backups for accounts moved from one Storage Server to another (either manually or automatically) fail to backup. Affected accounts also canno...

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    Adam Flood created an article,

    1190 - Backing up NFS shares using Redstor Pro ESE

    Symptom You have data on a server which does not support Redstor Pro, but can run (or is already running) on an NFS server. Solution Redstor Pro Enterprise Server Edition (ESE) can be used to backu...

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    Adam Flood created an article,

    1157 - Update checkboxes not shown in Manage Platform Updates report

    Problem The "update" checkboxes are not shown in the Manage Platform Updates report after upgrading the Account Server. Cause The installer in the AccountServer's installer directory does not conf...

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    Adam Flood created an article,

    1115 - Backup fails with "0x800423f0; writer inconsistent snapshot"

    Problem The backup fails with the following message: ERROR : 11:07:18 Could not create snapshot for VSS writer 'System Writer' (0x800423f0; writer inconsistent snapshot). [Writer details: 44646f93-...

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    Adam Flood created an article,

    1086 - BITS writer offline and pending reboot prevent Full System Backup

    Problem Full System Backup will not complete, reporting a problem with BITS VSS writer (Background Intelligent Transfer Service Volume Shadowcopy Service writer): Error: Selected writer 'BITS Write...

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    Adam Flood created an article,

    1083 - How to import a backup snapshot

    There are four ways of importing a backup snapshot: from the Storage Platform Console from a task file from a UNC path from a removable drive   How to import a snapshot from the Storage Platform ...

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    Adam Flood created an article,

    1082 - How to export a backup snapshot in ESE

    You can export a backup snapshot to a removable drive or to a UNC path.   How to export a snapshot to a removable drive 1. In the Backup Selection tab of the ESE Agent, select the data that you wis...