Service Status
Getting Started
- Video guide: How to get started with the RedApp
- 1399 - How to use the RedApp
- 1202 - Contact us
- 1137 - Cloud services on the RedApp
- Essential information
- System Requirements and Compatibility Matrix
Recovery Help
- 1169 - How to recover with InstantData
- Video: Recovery with the RedApp
- 1316 - How to recover a machine using the RedApp
- 1283 - How to do a Full System Recovery to Hyper-V with InstantData
- 1282 - How to do a Full System Recovery to VMware with InstantData
- 1279 - How to do a Bare Metal Recovery using InstantData
Troubleshooting
- 1095 - How to initiate a remote support session
- 1406 - ESE service stops and does not restart automatically
- 1432 - Initial VSS troubleshooting on Windows
- Important notice: Issues assigning new products on RedApp (since 25/05/2022)
- Important notice: ZA AccountServer merge on 2022-09-07
- 004 - VSS troubleshooting and common errors
Downloads
- 1065 - Release history
- Support utilities
- Downloads: Redstor Pro v23.1
- Downloads: Redstor Pro v22.11
- Downloads: Redstor Pro v22.10
- Downloads: Redstor Pro v22.7
Release Notes
- v23.2 Release Notes
- v23.1 Release Notes
- v22.12 Release Notes
- v22.11 Release Notes: Core
- v22.11 Release Notes: Cloud
- v22.10 Release Notes: Core
Demo Videos
- Backup and recovery of machines
- Onboarding a user on the RedApp
- Onboarding a partner on the RedApp
- How to add products in the RedApp
- How to add and manage customers in the RedApp
- How to add and manage RedApp users
Guides
- 002 - How to enable debug logging in the ESE Agent
- 003 - How to reconnect an ESE agent to a backup account
- 005 - How to adjust memory allocation in ESE
- 006 - How to change the service ports for the backup service
- 007 - How to add files on a network share to a backup selection
- 009 - How to request a Group Certificate
Overviews
- 1187 - Changed block tracking (CBT)
- 001 - Log locations
- 027 - Backup status reporting on the Console
- 1015 - ESE: Command-line options
- 1025 - Group/Collection storage limits
- 1027 - ESE for Linux