Getting Started
- Video guide: How to get started with the RedApp
- 1399 - How to use the RedApp
- 1137 - Cloud services on the RedApp
- Essential information
- System Requirements and Compatibility Matrix
- Redstor Network Requirements
Demo Videos
- Backup and recovery of machines
- Onboarding a user on the RedApp
- Onboarding a partner on the RedApp
- How to add products in the RedApp
- How to add and manage customers in the RedApp
- How to add and manage RedApp users
Release Notes
- v22.10 Release Notes: Core
- v22.10 Release Notes: Cloud
- v22.9 Release Notes: Cloud
- v22.9 Release Notes: Core
- v22.8 Release Notes: Cloud
- v22.7 Release Notes: Core
Downloads
- Downloads: Redstor Pro v22.11
- 1065 - Release history
- Support utilities
- Downloads: Redstor Pro v22.10
- Downloads: Redstor Pro v22.7
- Downloads: Redstor Pro v22.5
Guides
- 002 - How to enable debug logging in the ESE Agent
- 003 - How to reconnect to an account
- 005 - How to adjust memory allocation in ESE
- 006 - How to change the service ports for the backup service
- 007 - How to add files on a network share to a backup selection
- 009 - How to request a Group Certificate
Overviews
- 1169 - How to recover with InstantData
- 1187 - Changed block tracking (CBT)
- 001 - Log locations
- 027 - Backup status reporting system
- 1015 - ESE: Command-line options
- 1025 - Group/Collection storage limits
Troubleshooting
- 1095 - How to initiate a remote support session
- 1406 - ESE service stops and does not restart automatically
- Important notice: Issues assigning new products on RedApp (since 25/05/2022)
- Important notice: ZA AccountServer merge on 2022-09-07
- 004 - Common VSS error messages and troubleshooting
- 008 - Antivirus exclusions