To ensure optimal security when submitting support tickets with us, you will need to create an account here on our Support Portal. To do this, follow the steps below.
1. Click on Sign in at the top right of this page.
2. Click on Sign up at the bottom left. You can also select Sign in with Google or Sign in with Microsoft to use single sign-on to log in.
Once you've signed up, you can sign into the Support Portal. From here, you can submit a ticket using the form at the top right.
You will be able to respond to messages relating to your support ticket via email. You will not need to sign into the Support Portal to respond.
If you also want to receive an email notification whenever we post new information on the Support Portal, regardless of whether it relates to your issue, follow the steps in Article 1440.