To ensure the security of our customers and our own systems, we have made it mandatory to sign into Redstor's Support Portal, which runs on Zendesk, before you can log a support ticket.
On attempting to sign into the Support Portal, the following error presents: "Forbidden: Invalid authenticity token".
The error is likely caused by a corrupted cookie in your browser.
Clear your cache and cookies, then attempt to sign in again.
If the issue persists, see this article from Zendesk Help for browser-specific guidance on how to proceed.
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