Got a question or need assistance?
We’d love to hear from you.
Ways you can reach us:
- Log a ticket with our Support Team
- Speak to a Support Consultant
- Speak to a Support Manager
- Not looking for product support?
Log a ticket with our Support Team
Need assistance with a Redstor product-related issue? Submit a ticket to our Support Team and we'll be in touch.
Speak to a Support Consultant
You can reach the service desk in your region telephonically using one of the numbers below.
For Severity 1 issues, our service desks are available 24/7/365.
EMEA Support Team
Europe, Middle East, Africa, Asia-Pacific
United Kingdom: +44 (0) 118 951 5200
09:00 - 17:00 GMT
South Africa: +27 (10) 534 7691
09:00 - 17:00 SAST
USA Support Team
North America, South America
United States: +1 (833) 584 2812
09:00 (EST) to 17:00 (PST)
Speak to a Support Manager
Head of EMEA Support
Jared Inder: +27 (0) 10 534 7655
Based in South Africa (Time zone: SAST)
Head of USA Support
Andy Freeman: +44 (0) 845 30 30 909
Based in United Kingdom (Time zone: GMT)