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1203 - ESE: Error “Could not determine StorageServer from AccountServer”

Jolette Roodt
  • Updated
    Tags:
  • ESE
  • AccountServer
  • Workaround
  • StorageServer

Symptom

On atttempting to create an account using the ESE Agent, the following error is presented: 

“Could not determine StorageServer from AccountServer”

 

Solution

Install Microsoft .NET Framework 4.7.2 on the StorageServer where the error originated (i.e. on the machine where the newly created account is stored) using either the full installer or the web installer.

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Comments

1 comment

Date Votes
  • Bruce Laing

    On the System Requirements & Compatibility Matrix, its showing this as being a requirement only if using Archiving. Please can this be updated if its now a requirement before even being able to create an account?

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