1311 - How to back up a machine using the RedApp

Backup and recovery of machines form part of our cloud service. To back up a machine, follow the steps below. If you have already downloaded an agent installer file, skip to here.

Please note: An installer file deployed from the RedApp is valid for 48 hours and can be used on unlimited machines.

If you need help recovering a machine, see Article 1316.

How to back up a machine using the RedApp

Step 1: Create a folder to house your machine's agent

1. Log into the RedApp.

2. Click on Machines in the sidebar.

3. Click on Add folder at the top.

You will be asked to provide a name for your folder.

Note:

• A folder refers to what is known as a group in the Storage Platform Console. Multiple folders (groups) form a collection.
• You can also choose to add a collection instead of a group by expanding the menu and clicking Add collection.
  
  

4. Once the folder has been created, you will see an overview of your new folder. 

5. Click the menu icon next to the Deploy button to expand the folder actions. Select Set storage limit.

6. Set a default storage limit for machines in this folder, and click the check mark to save.

Step 2: Deploy an agent to install on your machine

1. On the folder overview, click on Deploy at the top.

2. Select your operating system.

3. We recommend enabling Full system backup and Remote access.

• Enabling remote access means that once the agent is installed on a machine, you can open a remote connection to that machine any time, and from anywhere, as long as the machine is on/powered. To remotely access a machine from the RedApp, click the menu to the right of the machine listing and go to Download remote agent.
  
  
  
  
  You will need to download and execute the provided .exe file to create a secure tunnel to the agent. You can then trigger backups, manage files, etc. as if you were physically using the machine.

4. Provide an encryption key, or use the generated key, and store this key in a safe place. Then click Download to get the installer file for the backup agent. This installer file will be valid for 48 hours and you can use it on unlimited machines.

Step 3: Install and set up the agent on your machine

Windows

1. Run the downloaded installer file on the machine you want to backup.

2. Once the installation has completed, you can open the Agent from the Start Menu. If the application is not yet visible, you can open the tray application in C:\Program Files\Redstor Pro\Backup Client ESE from the File Explorer.

Mac

chmod +x ./{filename}

./{filename}

/Applications/Redstor Pro ESE.app/Contents/MacOS/backupprogui

Linux

1. Replacing "filename" with the installer executable's name, run 

sudo chmod +x ./{filename}

then 

./{filename}

This will trigger a silent install of the agent into the default installation folder.

2. Once the installation has completed, you can start the Agent UI by launching "Redstor Pro ESE" from the desktop, or by running

backupprogui

from a terminal.

For more on ESE for Linux, see Article 1027.

Step 4: Start backing up

To run your first backup, click the Backup button at the top.

For more on how to manage your backups from the ESE user interface, see Article 105. You can also edit the backup selection if you do not want to backup the machine's full system.

If you need help recovering the machine, see Article 1316.