1292 - How to manage your Google Drive backups

Backup and recovery of Google Drive form part of our Google service offering. We can also protect Google App Scripts, Docs, Sheets, Slides, Drawings, Forms and Jamboards as part of your Drive contents. See this end note for more detail.

For more on what functionality we support, click here.

• Note: To use the service, you need to be both a Redstor collection administrator, and a Google super administrator for your tenant organisation. 

Use the guide below to manage your Google Drive backups.

How to add a backup set

How to add a drive to a backup set

How to configure the backup schedule for a backup set

How to recover a backup set

How to delete a backup set

How to change a backup set's name

How to add a backup set

1. Log into the Redstor web app.

2. To add a new backup set, Go to Google Workspace in the sidebar on the left.

3. Click Add at the top right.

4. Select Drive and click Next. 

5. On the permission card, click Next. 

6. After logging into Google, you will see the following screen. Click on Get the Redstor app.

7. You will be taken to the Redstor Cloud Backup page on the Google Marketplace. Click on Domain Install.

8. Click Continue.

9. Agree to the terms and conditions and click Allow.

10. Click Done to exit the installation wizard.

As shown here, you can access the app at any time by going to the App Launcher at the top right of the screen. (Scroll down until you see Redstor Cloud Backup.)

11. Close the Google Marketplace tab in your browser to return to the Redstor web app. Our system will have picked up that permissions have been allowed and you will see a summary of your backup selection.

When a new backup set is created, we include all drives by default. To make changes to your backup set, go to Backup selection > Edit.

12. Select/deselect the relevant drive(s) and click Save.

The Backup button will be enabled. Click on it if you wish to start your first backup.

Note: Version history will not be backed up.

You can then monitor the progress of your backup at the top of the home page or under Notifications > Tasks.

You will receive a message under Notifications > Recent when the backup completes. 

To see a complete history of your notifications and tasks, click See all.

You can customise which columns you see on the backup set home page by going to Customise display.

You can also view an audit trail of all activities and which users performed them by clicking on the icon at the top right.

How to add a drive to a backup set

1. On the home page for the relevant Drive backup set, click on Backup selection > Edit.

2. Select the name(s) of the drive(s) you want to add to this backup set and click Save. (You can also use the Search field to find a specific drive.) Click Backup to start a backup or Cancel to go back.

3. The number of drives selected will be shown under Backup selection on the backup set's home page.

How to configure the backup schedule for a backup set

1. On the home page for the relevant Drive backup set, click on Backup Schedule > Edit.

2. Set your preferences and click on the check mark.

How to recover a backup set

1. On the home page for the relevant Drive backup set, locate the drive you wish to recover. Click on the ellipsis and select Recover.

You can also select multiple drives to recover.

To recover an individual item, first click on the ellipsis and select Open to expand the relevant drive.

Then drill down and make your selection. Click Recover when you are ready.

You can also select a specific backup date to recover, and then select All to recover everything from that backup.

Use the Search field on the backup set home page to find a specific drive to recover.

2. When recovering, you can choose between the following options:

• New folder recovers the drive's data to a new folder named Redstor Restores. Within this folder will be a folder with the selected backup date's timestamp as its name. This is where the data will be recovered.
• Recover using InstantData generates a shareable link that can be used to recover the account's data with these steps. Watch our video here.

You will need to authenticate before you can proceed with a recovery.

Note: Original timestamps, metadata and permissions will not be restored.

You can monitor the progress of your recovery at the top of the home page or under Notifications > Tasks.

You will receive a message under Notifications > Recent when the recovery completes. 

How to delete a backup set

1. On the home page for the relevant Drive backup set, click on the ellipsis to expand more options, then click Remove.

2. Confirm the deletion by clicking Remove.

How to change a backup set's name

1. On the home page for the relevant Drive backup set, click on the ellipsis to expand more options, then click Rename.

2. Enter the new name for the backup set and click Update.

Backup and restore of Google Apps

The data from these applications is exported into a portable format and can then be accessed through InstantData. 

• App Scripts are backed up as .json files
• Docs are backed up in Microsoft Word (.docx) format
• Sheets are backed up in Microsoft Excel (.xlsx) format
• Slides are backed up in Microsoft PowerPoint (.pptx) format
• Drawings are backed up as SVG
• Forms are backed up into a zip file containing the form layout and results
• Jamboards are backed up as PDF files

For these file types, files up to 10MB in size can be opened by the source application or in their exported format after recovery:

• Docs/.docx
• Sheets/.xlsx
• Slides/.pptx
• App Scripts/.json

• Drawings (SVG)
• Forms - zip with form layout (HTML) and results (.csv)
• Jamboards (.pdf)