1293 - How to manage your Gmail backups

Backup and recovery of Gmail form part of our Google service offering. For more on what functionality we support, click here.

• Note: To use the service, you need to be both a Redstor collection administrator, and a Google super administrator for your tenant organisation. You will also need to enable certain permissions in Google. See our setup video for assistance.

 

Use the guide below to manage your Gmail backups.

How to add a backup set

How to add an account to a backup set

How to configure the backup schedule for a backup set

How to recover a backup set

How to delete a backup set

How to change a backup set's name

 

How to add a backup set

1. Log into the Redstor web app.

2. To add a new backup set, Go to Google Workspace in the sidebar on the left.

3. Click Add at the top right.

4. Select Gmail and click Next. 

5. If you have not yet set up permissions for Redstor in Google, you will need to do so now. Click How to set up or this link for instructions. If you have already set up your organisation, select it from the drop-down menu, then click Next.

6. You will now be taken to your Gmail home page, where you will see a summary of your accounts. When a new backup set is created, we include all accounts by default. To make changes to your backup set, go to Backup selection > Edit.

7. Select/deselect the relevant account(s) and click Save. The Backup button will be enabled. Click on it to start your first backup.

You can then monitor the progress of your backup from the home page.

  

 

 

How to add an account to a backup set

1. Log into the Redstor cloud portal.

2. On the home page for the relevant Gmail backup set, click on Backup selection > Edit.

3. Select the name(s) of the account(s) you want to add to this backup set and click Save. (You can also use the Search accounts field to find a specific account.) Click Backup to start a backup or Cancel to go back.

 

4. The accounts will now be listed under Backup selection on the backup set's home page.

 

 

How to configure the backup schedule for a backup set

1. Log into the Redstor cloud portal.

2. On the home page for the relevant Gmail backup set, click on Backup Schedule > Edit.

3. Set your preferences and click on the check mark.

 

 

How to recover a backup set

1. Log into the Redstor cloud portal.

2. On the home page for the relevant Gmail backup set, click on Recover. This option will only be available if a backup of the set has successfully completed.

3. Select the applicable account(s) and click Recover. You can also use the Search accounts field to find a specific account or single item to recover.

  

 

How to delete a backup set

1. Log into the Redstor cloud portal.

 

2. On the home page for the relevant Gmail backup set, click on the ellipsis to expand more options, then click Delete.

3. Confirm the deletion by clicking Yes.

 

How to change a backup set's name

1. Log into the Redstor cloud portal.

 

2. On the home page for the relevant Gmail backup set, click on the ellipsis to expand more options, then click Edit.

3. Enter the new name for the backup set and click the check mark.