Backup of Teams forms part of our Microsoft 365 service offering. You can backup and recover teams, channels, posts, files and tabs. For more on what functionality we support, click here. For our recommendations for protecting Teams for Education, click here.
Note: To use the service, you need to be both a Redstor collection administrator, and a Microsoft 365 global administrator for your tenant organisation.
Use the guide below to manage your Teams backups.
1. Log into the RedApp.
2. To add a new backup set, go to Microsoft 365 in the sidebar on the left.
3. Click Add at the top right.
4. Select Teams and click Next.
5. You will now need to sign into Microsoft 365. Click Next to proceed.
Note: If you encounter an "Access denied" error, click here.
6. Back on the RedApp, click on the name of your backup set in the sidebar to the left.
7. When a new backup set is created, we include all teams by default. To make changes to your backup set, go to Backup selection > Edit.
8. Make your changes and click Save.
The Backup button will be enabled. Click on it if you wish to start your first backup.
Note: Version history will not be backed up.
You can monitor the progress of your backup at the top of the home page or under Notifications > Tasks.
You will receive a message under Notifications > Recent when the backup completes.
To see a complete history of your notifications and tasks, click See all.
You can customise which columns you see on the backup set home page by going to Customise display.
You can also view an audit trail of all activities and which users performed them by clicking on the icon at the top right.
1. On the home page for the relevant team, click on Backup selection > Edit.
2. Select the name(s) of the team(s) you want to add to this backup set and click Save. (You can also use the Search teams field to find a specific team.) Click Backup to start a backup or Cancel to go back.
3. The number of teams selected will be shown under Backup selection on the backup set's home page.
1. On the home page for the relevant Teams backup set, click on Backup schedule > Edit.
2. Set your preferences and click on the check mark.
1. On the home page for the relevant Teams backup set, locate the team you wish to recover. Click on the ellipsis and select Recover.
You can also select multiple teams to recover.
To recover an individual item, first click on the ellipsis and select Open to expand the relevant team.
Then drill down and make your selection. Click Recover when you are ready.
You can also select a specific backup date to recover, and then select All to recover everything from that backup.
Use the Search field to find a specific item to recover.
2. When recovering, you can choose between the following options:
- Overwrite recovers the team's data to its original location, overwriting whatever is present there. Watch our video here.
- New folder recovers the team's data to a new team site containing all of the original channels. The new site's name will contain the letter R and the backup date's timestamp. Each channel's restored messages will appear in a OneNote folder with the backup timestamp as its name. Each channel's Files tab will contain its restored files.
- Recover using InstantData generates a shareable link that can be used to recover the team's data (e.g. to a different physical machine) with these steps. Watch our video here.
You will need to authenticate before you can proceed with a recovery.
Note: Metadata and permissions are not restored.
You can monitor the progress of your recovery at the top of the home page or under Notifications > Tasks.
You will receive a message under Notifications > Recent when the recovery completes.
1. On the home page for the relevant Teams backup set, click on the ellipsis to expand more options, then click Remove.
2. Confirm the deletion by clicking Remove.
1. On the home page for the relevant Teams backup set, click on the ellipsis to expand more options, then click Rename.
2. Enter the new name for the backup set and click the check mark.