Backup of Teams forms part of our Microsoft 365 service offering. You can backup and recover teams, channels, posts, files and tabs. For more on what functionality we support, click here.
Note: To use the service, you need to be both a Redstor collection administrator, and a Microsoft 365 global administrator for your tenant organisation.
Use the guide below to manage your Teams backups.
How to add an account to a backup set
How to configure the backup schedule for a backup set
How to change a backup set's name
How to add a backup set
1. Log into the Redstor web app.
2. To add a new backup set, go to Microsoft 365 in the sidebar on the left.
3. Click Add at the top right.
4. Select Teams and click Next.
5. You will now need to sign into Microsoft 365. Click Next to proceed.
6. Back on the web app, click on the name of your backup set in the sidebar to the left.
7. Go to Backup selection > Edit.
8. Select the team(s) you want to backup and click Save. The Backup button will be enabled. Click on it to start your first backup.
You can then monitor the progress of your backup from the home page.
Note: Version history will not be backed up.
How to add a team to a backup set
1. Log into the Redstor cloud portal.
2. On the home page for the relevant team, click on Backup selection > Edit.
3. Select the name(s) of the team(s) you want to add to this backup set and click Save. (You can also use the Search teams field to find a specific team.) Click Backup to start a backup or Cancel to go back.
4. The teams will now be listed under Backup selection on the backup set's home page.
How to configure the backup schedule for a backup set
1. Log into the Redstor cloud portal.
2. On the home page for the relevant Teams backup set, click on Backup schedule > Edit.
3. Set your preferences and click on the check mark.
How to recover a backup set
1. Log into the Redstor cloud portal.
2. On the home page for the relevant Teams backup set, click on Recover. This option will only be available if a backup of the set has successfully completed.
3. Select what you want to do:
- Recover back to Teams recovers the team's data to its original location.
- Recover using Redstor InstantData sends a recovery link to the email address associated with the team that is to be recovered. Watch our video here.
4. If you selected Recover back to Teams, select the applicable team(s) and click Recover. You can also select a specific backup date to recover by using the Date drop-down.
Select what you want to do and click Continue.
- If you select Recover to the original location, any existing files in that location will be overwritten during recovery.
- If you select Recover to a new location, a new site will be created containing all of the original channels. The new site's name will contain the letter R and a backup timestamp. Each channel's restored messages will appear in a OneNote folder with the backup timestamp as its name. Each channel's Files tab will contain its restored files.
5. If you selected Recover using Redstor InstantData, select how long you want the InstantData link(s) to be valid (top right).
Select the applicable team(s) and click Recover.
From there, follow these steps to recover your data.
Note: Metadata and permissions are not restored.
How to delete a backup set
1. Log into the Redstor cloud portal.
2. On the home page for the relevant Teams backup set, click on the ellipsis to expand more options, then click Delete.
3. Confirm the deletion by clicking Yes.
How to change a backup set's name
1. Log into the Redstor cloud portal.
2. On the home page for the relevant Teams backup set, click on the ellipsis to expand more options, then click Edit.
3. Enter the new name for the backup set and click the check mark.
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