1290 - How to install ESE on macOS Catalina

Our Enterprise Server Edition (ESE) Data Management Agent helps you easily manage backups and restores.

1. Open the latest Enterprise Server Edition package (e.g. Redstor Pro ESE_20.6.5.14471.pkg) to start the installation.
2. In the Introduction step, click Continue.
   
3.  Select a Destination and Continue
   
4. In the Installation Type step, click Install.
   
   
5. The installation will start. Provide your password at the prompt.
   
6.  The installation is now complete. Review the summary regarding disk access permissions (also see step 10). Click Close to complete.
   
7. Launch the Redstor Pro ESE application.
   
8. Provide your password to add your user as a backup administrator.
   
9. A confirmation will be shown.
   
10. Launch the Redstor Pro ESE application again.
11. The ESE user interface will start to load. A prompt will display regarding full disk acccess permissions. Click OK to allow the Redstor application full disk access.
    
12. You are now ready to create an account and select files for backup. For more information on account creation, see Article 104 from Step 3 onwards.
    
    

Note:

• If you do not allow 'Full Disk Access' permission, you may see errors such as "Skipping an included folder...Operation not permitted".
  
  
  
  
• Full System Backup in ESE is not supported on Mac.
• Converting from SE to ESE is not supported on Mac. We recommend installing ESE and creating a new backup account.
• If you encounter issues and require remote support from Redstor, use this guide for controlling Mac with TeamViewer.