To use our Cloud to Cloud service, log in at:
For more on the security of our cloud service, see Article 1288.
Microsoft 365
Redstor's Cloud to Cloud service gives you the ability to backup and restore Microsoft Exchange Mail, OneDrive, SharePoint, and Teams. To use the service, you need to be both a Redstor collection administrator, and a Microsoft 365 global administrator for your tenant organisation. See our setup video for assistance or, if you are a reseller, read more here.
Redstor currently supports the following (see our roadmap for planned additions):
Exchange Mail
- Single item recovery (Mail, Contacts, Calendar)
- Multiple mailbox recovery
- Calendar backup and recovery
- Contacts backup and recovery
- Search (by recipient/s, sender, or subject)
OneDrive
- File- and folder-level recovery
- Single item recovery
- Search (by name or folder)
SharePoint
- Backup and recovery of all files (no custom selection)
- Backup and recovery of all document library files (no custom selection)
- Recovery of documents into existing document libraries
- Recovery of site documents to original or new location
The following should be noted with regard to SharePoint recovery:
- Recover to a new location creates a new site with a timestamp, e.g. Site A as on 2020-05-14 at 06-37-12.
- Recover to original location will recreate the subsites and document libraries if they do not exist.
- Recover to original location will fail if the original location has been deleted. The details of the failure are the activity history for the specific recovery.
- Recover to original location (if the location exists) will overwrite any existing files.
Teams
- Backup and recovery of teams, channels, posts, files and tabs.
Google Workspace (formerly G Suite)
Redstor's Cloud to Cloud service gives you the ability to backup and restore Google Drive, Gmail and Classroom. To use the service, you need to be both a Redstor collection administrator, and a Google super administrator for your tenant. You will also need to enable certain permissions in Google. See our setup video for assistance.
Redstor currently supports the following (see our roadmap for planned additions):
Drive
- Backup of files and folders (including trash files)
- Recovery back to Drive
- Recovery using InstantData
- Backup and recovery of Google App Scripts, Docs, Sheets, Slides, Drawings, Forms and Jamboards as part of Drive contents
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App Scripts are backed up as .json files
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Docs are backed up in Microsoft Word (.docx) format
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Sheets are backed up in Microsoft Excel (.xlsx) format
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Slides are backed up in Microsoft PowerPoint (.pptx) format
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Drawings are backed up as SVG
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Forms are backed up into a zip file containing the form layout and results
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Jamboards are backed up as PDF files
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Gmail
- Backup of messages (including archived messages, spam, trash and attachments)
- Backup of labels
- Recovery back to Gmail
Classroom
- Backup of:
- Courses, course settings, course material sets (including files), course aliases, course announcements (including files)
- Course students (including student work folders and guardians)
- Course teachers
- Course topics
- Course work (including files, assignments, and student sumbissions)
- Course invitations (including teachers and students)
- Course teacher folder (including files)
- Recovery using InstantData
Xero
Redstor's Cloud to Cloud service gives you the ability to backup and restore Xero. To use the service, you need to be both a Redstor collection administrator, and a Xero user at the organisation/s you wish to backup.
Redstor currently supports the following (see our roadmap for planned additions):
Xero organisations
Backup and recovery of:
- Accounts (including attachments)
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Assets (including draft, disposed and registered assets), asset types, and asset settings
- Batch payments (including history)
- Branding themes
- Bank transactions (including attachments and history)
- Bank transfers (including attachments and history)
- Contacts (including attachments, history and UK Construction Industry Scheme settings) and contact groups
- Currencies
- Credit notes (including attachments and history)
- Employees
- Expense claims (including history)
- Files and file associations
- Folders
- Invoices (including attachments and history), repeating invoices, and invoice reminders
- Items
- Journals
- Linked transactions
- Manual journals (including attachments)
- Organisation settings (including UK Construction Industry Scheme settings)
- Overpayments (including history)
- Payments (including history)
- Prepayments (including history)
- Projects, project tasks, project time entries, and project users
- Purchase orders (including attachments and history)
- Quotes (including attachments and history)
- Receipts (including attachments and history)
- Tax rates
- Tracking categories
- Users
Comments
4 comments
Hi
With the SharePoint backup, does this support Modern SharePoint sites?
Also how are you overcoming the rate limits that Microsoft are imposing on connections to larger SharePoint sites?
What are the specs required to run the Cloud2Cloud appliances, VM's, etc. necessary to connect it into our managed services platform?
Thanks
Bruce
With the SharePoint backup, does this support Modern SharePoint sites?
** Yes we do. We don’t however support sub-sites yet.
Also how are you overcoming the rate limits that Microsoft are imposing on connections to larger SharePoint sites?
** I’m assuming you’re referring to throttling limits. We have found a few ways to decrease the amount we get throttled by Microsoft. If throttling does occur, in Microsoft response headers, they return a “back-off” time which we then adhere to before trying again. In short, we’ve done our best to prevent throttling, but when it does occur, we follow their standards and retry again after certain delay period as received by them.
What are the specs required to run the Cloud2Cloud appliances, VM's, etc. necessary to connect it into our managed services platform?
** Currently we only have a single managed Cloud2Cloud instance that we manage ourselves in Azure. This instance supports multi-tenancy. So there’s no need for private hosting etc. However it is in our pipeline to evolve the application to allow private hosting of the services as needed.
Hi there,
How is the rollout of restore of individual Exchange items going, as against having to restore an entire mailbox please, along with supporting Calendar, Notes, Tasks, etc.? - This is a real driver for me and my clients, thank you
Alistair
Guys - any update on Alistair's comments above?
For me the key gaps at the moment are;
- Restore of individual emails
- Configuration of # of backups in a day
- Retention
- Calendar, Contacts, Tasks etc
- Modern Sites and Teams
MArk
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