As part of our ongoing efforts to improve the levels of support you receive, we have upgraded our systems to allow you better visibility of your issues & queries.
Upon visiting our KB site, you will be automatically transferred to our new site. From here you will be able to:
- Log and Review Tickets - Log a case directly through the portal, review the status of a case and view your archived cases also
- Instant Recognition - Receive instant recognition that your case has been logged by the support team and a unique case ID for ease of tracking
- Tracking - Tracking cases is easier than ever before with email updates and up to the minute progress reports
- Search - Easily search the entire Knowledge Base site for exactly what you are looking for
- New and Updated Content - Find the latest downloads for our solutions, helpful articles and new content
Please note that the appearance of the site will continue to change over time as we intend to refine the appearance and layout based on your feedback.
Where to start? Here or just search for what you are looking for in the top right.