General network requirements
|Purpose||DNS name||IP||TCP Port|
|Primary Account Server (AS)||onlinebackup.redstor.com||18.104.22.168||443|
|Secondary Account Server (SAS)||22.214.171.124||443|
|Data Storage (SS/MS)||
126.96.36.199 - 188.8.131.52
184.108.40.206 - 220.127.116.11
All data is transmitted securely over SSL and exclusively using port 443.
It is recommended that where possible, the use of proxy servers is avoided. All data transmitted is encrypted, compressed and de-duplicated so proxy servers offer no value in terms of caching data transmitted to improve performance. Direct routes to the backup server are always preferable where possible as they tend to produce the best throughput and fewest connection interruptions.
Content filters or security devices
If you have content filters or network security devices in place between the backup client(s)/management console and our cloud platform please add wildcard exclusions for *.redstor.com to avoid service disruption.