009 - Requesting a Group Certificate

As a Backup administrator, you may find it useful to have access to the encryption keys used by your Backup Accounts. You can gain access to these by requesting a Group Certificate and then uploading it to the Storage Platform using the SP Console.

To request a Group Certificate:

1. From "account management" select the Group name.
2. Right-click the Group name and then click Certificate from the drop-down box.



3. Click "Request Certificate".



4. In the Information box that appears, click OK.
5. In the Passphrase dialog box type a passphrase in the box provided, confirm and then click OK.



6. A dialog box will indicate that a file called “groupcert.csr” has been saved in a particular location. Navigate to that location, zip the "groupcert.csr" and email the zip to support@redstor.com for activation.