KB-OLBP-032: Antivirus Scan Exclusion

Antivirus programs while performing their intended defence operation can corrupt critical files required for the backup application to work properly and even corrupt a backup process in progress.

For this reason, we recommend excluding the following from both On-Access and On-Demand Antivirus scans:

Installation
• C:\Program Files\Redstor Online Backup Plus\ and all sub folders.

• C:\ProgramData\Redstor Limited\Redstor Online Backup Plus\storage*
• C:\Windows\Temp** 

Processes
• C:\Program Files\Redstor Online Backup Plus\BackupFP.exe
• C:\Program Files\Redstor Online Backup Plus\OnlineBackupPlus.exe (v13)
• C:\Program Files\Redstor Online Backup Plus\BackupSC.exe
• C:\Program Files\Redstor Online Backup Plus\BackupUP.exe

*If the working folder above is moved (via this article) please ensure that this is also excluded.

**If the temporary file location is moved to another location (Via Preferences>Advanced) please ensure that this is also excluded.

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