KB-OLBP-004: Re-synchronising the Register

To re-synchronise the client register please do the following:

1. Stop the Redstor Online Backup Service Controller.
2. Rename the "reg" folder from within the client data folder to "regOLD"*.
3. Start the Redstor Online Backup Service Controller.

*-
The path of the reg directory is dependant on the OS, in Windows 2003 and XP the path
C:\Documents and Settings\All Users\Application Data\Redstor Limited\RedStor Online Backup Plus\storage\devicename

In Windows Server 2008 onwards and Windows Vista onwards
C:\ProgramData\Redstor Limited\RedStor Online Backup Plus\storage\devicename

In Mac OSX
/Library/Application Support/Redstor Limited/Redstor Online Backup Plus/storage/devicename

In Linux
/opt/Redstor Limited/Redstor Online Backup Plus/var/storage/devicename