Symptoms: Email notifications from Redstor Support and Redstor knowledge pages (support.redstor.com) to Gmail addresses or Google-managed email domains may be heavily delayed or contain unpopulated information fields.
Scope: Email notifications from Redstor Support and Redstor knowledge pages (support.redstor.com) to Gmail addresses or Google-managed email domains.
Cause: TBA, awaiting post-mortem from upstream software vendor.
Status: Resolved by upstream software vendor
Last update by software vendor: [2023-11-21 16:35 UTC] "Since addressing the remainder of the Gmail backlog, our teams are confident with our continued observed successful delivery of outbound emails to Google-managed domains, and as such this incident will now be resolved. Thank you for your patience as we completed our investigation."
Last Update: 2023-11-22 10:29 SAST
Affected users may visit the ticket portal from our support site to access ticket information.
Comments
0 comments
Article is closed for comments.