Symptom
When a folder that contains file/folder names with extended characters (eg. ê, ë, ô) is selected as part of the Backup Selection tree in the Storage Platform Console, the following error is displayed:
Cause
The LANG and/or LC_ANY environment variables contain invalid values after a reboot.
Fix
Edit the /usr/bin/a5backup script and find the following lines in the script:
if [ $LANG="POSIX" ]; then
export LANG=en_US.utf8
fi
Add the following 3 lines after the above:
if [ $LC_ALL="POSIX" ]; then
export LC_ALL=en_US.utf8
fi
Save the file and restart the Redstor Pro service.
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