We recommend upgrading from your current version to a later version which is indicated in blue, starting from left to right.
Also take note of impacts listed below for details and requirements of each version.
| Storage Platform* | v6.2.4**** | v7.0.x | v7.0.2** | v7.14 | v7.14 R2 | v8 | v8 R2 | v8 R3 | v8 R4 | v8 R5 | v8 R6 | v16.3 | v16.5*** | v16.7 | v16.8 | v16.12 | - | v17.10 | Latest… |
| Impact: | v8 licence activation required | ||||||||||||||||||
| Windows Server 2012 is supported | |||||||||||||||||||
| No VirtualRestore for SE & DL accounts | |||||||||||||||||||
| Client updates and custom brand updates are extracted separately on the SP | |||||||||||||||||||
| Installations not supported and blocked on Windows Server 2003 or .NET 4.0. | |||||||||||||||||||
| Upgrade/convert Accounts from SE to ESE. New SP Console also required. (More plugins converted with each release) | |||||||||||||||||||
| Backups are blocked for over-limit ESE Accounts | |||||||||||||||||||
| Clients may be affected by Windows security update/patch - see **** | |||||||||||||||||||
| Important Notes: | *The Storage Platform Console should always be upgraded to the same version as the Storage Platform. | ||||||||||||||||||
| **By upgrading to v7.0.2 first, you'll be able to distribute updates to StorageServers more easily with the SP Console's "Manage Updates" function. | |||||||||||||||||||
| ***If a StorageServer is stopped, it will not be upgraded automatically and will have to be done manually. | |||||||||||||||||||
| **** Windows updates may install a security update/patch that clashes with a .Net version that prevents DL and SE backups. See FAQ 790 for details. Upgrade to the latest version to ensure compatibility. This issue applies to all versions prior to 16.5. | |||||||||||||||||||
|
Enterprise |
-- | -- | -- | -- | -- | v8 | v8 R2 | v8 R3 | v8 R4 | v8 R5 | v8 R6 | v16.3 | - | v16.7 | v16.8 | v16.12 | v17.3 | v17.10 | Latest… |
| Impact: | No 32-bit operating systems are supported | ||||||||||||||||||
| ESE accounts require VirtualRestore Group licence | ESE accounts require InstantData Group licence | ||||||||||||||||||
| Windows 10 is supported | |||||||||||||||||||
| Conversion from SE allowed (FAQ 845) | More plugins can be converted from SE with each release (See FAQ 904) | ||||||||||||||||||
| Windows Server 2016 supported | |||||||||||||||||||
| Backups are blocked for over-limit Accounts | |||||||||||||||||||
| Server Edition | v6.x | v7.0.1* | - | v7.14 | v7.14 R2 | v8 | - | - | v8 R4 | v8 R5 | v8 R6 | v16.3 | v16.5 | v16.7 | v16.8** | v16.12** | - | v17.10 | Latest… |
| Impact: | For Solaris, use v7.0.3 installer | No manual update on Mac & Linux | |||||||||||||||||
| Discontinued plugins: Exchange 2010 Single Item Recovery Plus, Vmware | |||||||||||||||||||
| Discontinued plugins: Exchange 2000 SMR, 2003 SMR, 2007 SIR; MS Exchange Server (supported via the VSS plugin); Lotus Domino; Oracle; SharePoint | |||||||||||||||||||
| VirtualRestore/InstantData for SE accounts not allowed | |||||||||||||||||||
| No support for Windows Server 2003 | |||||||||||||||||||
| Windows 10 is supported | |||||||||||||||||||
| Mac OS X 10.11; Fedora 21; Ubuntu 14.04.2 LTS are supported | Mac OS X 10.13 (High Sierra) supported | ||||||||||||||||||
| Conversion to ESE allowed (FAQ 845) | More plugins can be converted to ESE. (See FAQ 904 to see which plugins.) | ||||||||||||||||||
| Important Notes: | *Contact Redstor Technical Support for the appropriate software because it is no longer available for download. | ||||||||||||||||||
| **Before converting SE accounts to ESE, we recommend upgrading the SE client to v16.12 or later. For specific plugins, see FAQ 904 for details. | |||||||||||||||||||
|
Desktop/Laptop |
v6.x | v7.0.1* | - | v7.14 | v7.14 R2 | v8 | - | - | v8 R4 | v8 R5 | v8 R6 | v16.3 | - | - | - | - | - | v17.10 | Latest… |
| Impact: | No manual update on Mac & Linux | ||||||||||||||||||
| VirtualRestore/InstantData for SE accounts not allowed | |||||||||||||||||||
| Support for Windows XP discontinued | |||||||||||||||||||
| Windows 10 is supported | |||||||||||||||||||
| Mac OS X 10.11 supported | Mac OS X 10.13 (High Sierra) supported | ||||||||||||||||||
| Important Notes: | *Contact Redstor Technical Support for the appropriate software as it is no longer available for download. | ||||||||||||||||||
Recommendations and deprecation status
As of January 2018, the recommended Storage Platform operating system is Windows 2016, and the recommended SQL edition for the AccountServer is 2016. .Net 4.6.1 is also recommended.
SQL versions prior to SQL 2012 and .Net versions prior to 4.6.1 will not be supported after Redstor Pro v18.3.
Redstor software older than v16 will not be supported after March 1st 2018.
More detailed information can be found in the System Requirements and Compatibility Matrix, which is located here: https://support.redstor.com/hc/en-gb/articles/115002485033-System-Requirements-and-Compatibility-Matrix
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